This course will provide you with a thorough understanding of how to use electronic mail to send and receive messages, either as a user of computers or as basic knowledge for a career needing this competency, like the ICT industry.  After completion of the course, and some practical application, you can opt to undergo a formal assessment with the view of earning a nationally recognised certification.

Learning outcomes

  • Understand the concepts and terms of electronic messaging.
  • Create and send an e-mail message.
  • Receive and respond to e-mails.
  • Print an e-mail message.
  • Work with multiple e-mail messages.
  • Adjust settings to customise the view and preferences of the e-mail application

Target Group
Anyone interested in improving their computer skills

Learning Delivery Method
Stand-alone classroom-based accredited course

Unit Standard Alignment
SAQA ID:         116945                                    NQF Level:       2                      Credits: 2
US Title:           Use a Graphical User Interface (GUI)-based word processor to create and edit documents


1 Day